Posts Tagged "nvc"

Using Conflict As a Tool for Growth: 3 Steps to Resolution

Posted by Kathleen on Nov 30, 2011 | 0 comments

This blog is an excerpt from Kathleen’s upcoming book Living the Leadership Choice. Join the Leadership Connection community to receive updates and exclusive content. “Whenever you’re in conflict with someone, there is one factor that can make the difference between damaging the relationship and deepening it. That factor is attitude.” – William James One of the greatest assets in a conflict is the ability to recognize that if people are fired-up enough to be angry there must be something they care a great deal about preserving and/or fear losing. As a leader, this is an opportunity to not only move past the conflict, but also to strengthen the existing...